Data Protection
AHS values – Your Privacy and Trust.
Our Commitment to Your Privacy
At Auckland Home Solutions, trust is the foundation of our community. Just as we are committed to providing a safe physical home, we are equally committed to keeping your personal information safe, secure, and private.
We understand that to provide the best support and housing services, we need to handle your personal details. We take this responsibility seriously and strictly adhere to the Data Protection Act and GDPR regulations.
What Information Do We Collect?
Personal Details
Name, date of birth, and contact information.
Tenancy Information
Rent payment records, housing history, and references
Support Needs
Medical information or support plans (only with your consent) to ensure our services meet your specific health requirements.
Personal Details
Name, date of birth, and contact information.
Tenancy Information
Rent payment records, housing history, and references
Support Needs
Medical information or support plans (only with your consent) to ensure our services meet your specific health requirements.
What Information Do We Collect?
Gathering only what is necessary to support you
Personal Details
Tenancy Information
Support Needs
How We Use Your Data
To Manage Your Home
Processing rent, arranging repairs, and maintaining tenancy agreements.
To Provide Support
Tailoring our care services to help you live independently.
To Ensure Safety
safeguarding you and the community in case of emergencies.
To Meet Legal Requirements
Ensuring we comply with government regulations, standards so we can continue to operate effectively.
Helpful Tip
If you are struggling and need someone to talk to right now, you can call Samaritans for free, 24/7, on 116 123. You don’t have to go through this alone.
Your safety and well-being are our absolute priorities. To understand the full details of how we protect our community and your rights, please review our comprehensive policy.



