Our Repairs and Maintenance Service is responding to emergency repairs and those where if left unattended, would leave our clients at risk. Please consider this before reporting a repair. Ask yourself the following questions before dialling our number:- I could be diverting repair services away from a genuine emergency. Is this really an emergency? Could …
Following the advice given by the Government – Auckland Home Solutions CIC staff team will be working remotely as of 19th March 2020 for the foreseeable future, although this is subject to change according to Government guidance. Auckland Home Solutions CIC staff team can be contacted on 0191 5870848 or email on the following addresses: …
Please see below for Auckland Home Solutions CIC current Position Statement on Corona Virus: V1.0 – 10th March 2020 Coronavirus (COVID-19) – Information for organisations we work in partnership with Position @ 10th March 2020 Coronavirus is likely to affect Auckland Home Solutions C.I.C. (AHS) directly or indirectly at some point. Whilst we do not know …
Auckland Home Solutions C.I.C. – Carolyn Wood, Chief Operating Officer, has released the following statement: “It is business as usual at Auckland Home Solutions C.I.C. however, we are monitoring the situation closely and will be steered by the guidance from the Regulator for Social Housing. Please advise your housing officer immediately if you have travelled …
After a rigorous selection process, Auckland Home Solutions C.I.C. is delighted to announce we have awarded our repairs and maintenance contract to Headway UK. Headway will become our official partners from Wednesday 1st April 2020 and will be responsible for all of our routine and compliance works. Our customers will not see any difference in …
Fire Safety
Basic Fire Safety Tips:
+ Test your smoke alarms monthly to make sure they are working.
+ Keep hallways, stairways, and exits clear of clutter.
+ Do not overload plug sockets or use damaged electrical cables.
+ Always switch off cooking appliances after use.
+ Never leave candles or open flames unattended.
When to Report to AHS:
+ If your smoke alarm is not working and replacing the battery does not help.
+ If you notice faulty wiring, burning smells, or sparking outlets.
+ If fire doors do not close properly or are damaged.
How We Can Help:
When you report a fire safety concern, our team will arrange an inspection and ensure that the necessary repairs or replacements are carried out promptly. We will work with you to make sure your home remains compliant with fire safety standards.
Closing:
Your safety is our priority. Following basic fire safety steps protects not only your home but also your neighbours. If you have any concerns, don’t wait — contact Auckland Home Solutions for support and guidance.
How to Deal with Damp & Mould in Your Home
Damp and mould are common issues in homes, but if left untreated, they can affect your health and damage your living space. At Auckland Home Solutions, we want to help you understand the causes of damp and mould, and what you can do before requesting a repair.
Causes of Damp & Mould:
+ Poor ventilation in rooms like kitchens or bathrooms.
+ Condensation from drying clothes indoors.
+ Leaks or damage to pipes, roofs, or windows.
Steps You Can Take:
+ Open windows regularly to allow fresh air to circulate.
+ Wipe away moisture from windows and walls.
+ Keep furniture slightly away from walls to improve airflow.
+ Avoid drying clothes directly on radiators.
When to Report to AHS:
+ If mould continues to return after cleaning.
+ If you see large patches of damp spreading on walls or ceilings.
+ If there is a leak you cannot stop.
How We Can Help:
When you report damp or mould, our repairs team will assess the property, identify the cause, and arrange the necessary repair work to resolve the issue safely.
Closing:
Your home should be safe, comfortable, and healthy. If you are worried about damp or mould, don’t wait — follow the steps above and contact us for further support.
